When will my order ship?

Please allow 1-3 business days for order processing. You will receive your tracking number and shipping confirmation once your order ships. If you have any questions regarding your order, please contact us at dorajeancosmetics@gmail.com. 

United States: Orders are shipped using USPS. Please allow 2-5 days for delivery.

Canada: Orders are shipped using USPS. Please allow 1-2 weeks for delivery.

Where do you ship?

We currently ship worldwide.

What are your shipping rates?

Shipping rates are automatically calculated at checkout by USPS. Please refer to usps.com for current shipping rates. 

I haven’t received my order. What do I do?

All orders come with tracking; however, we all know the United States Postal Service isn’t perfect. If your package hasn’t arrived, or you believe your package was lost, please reach out to us at sheena@dorajeancosmetics.com, and we’ll do what we can to get to the bottom of it.